- Stock: 2 remaining
- Brand: APC
- Model: RBC17
- Weight: 2.59kg
- UPC: 73130420681
● Unopened items can be returned/exchanged within 7 days. Please note that online payment transaction fees are non-refundable.
● No returns or exchanges for opened items, except for quality issues.
● If you have any inquiries, please Contact Us.
Disclaimer : Product specifications and features are subject to the original manufacturer's official announcements. Users assume all risks of use; our company shall not be held liable for any legal issues arising from product usage.
● Warranty: All items are covered by the original manufacturer or official distributor. For inquiries, please contact us or the relevant brand directly with your official receipt.
Add-on items
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APC Back UPS 650VA, BK650-AS |
HK$1190 HK$1660 |
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APC Back UPS 850VA, BE850G2-UK |
HK$1480 HK$1800 |
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APC RBC17 Replacement Battery Cartridge — Restore Your UPS Runtime
Authorized Goods The APC Replacement Battery Cartridge #17 (RBC17) is a genuine sealed lead-acid (VRLA) cartridge, fully assembled and ready to install. It drops straight into compatible APC UPS chassis with no cell wiring or assembly on your side. Supplied in Hong Kong by Hinkwong as Authorized Goods.
If your UPS shows a replace-battery alert, its self-test runtime has dropped sharply, or it can no longer carry your load through a short outage, the battery has likely aged out. Fitting a genuine RBC17 restores the UPS to its designed backup capability while keeping the original enclosure fit and safety approvals. Actual runtime depends on connected load; refer to manufacturer specifications.
Positioning
Genuine APC cartridge, part number RBC17 — a complete drop-in assembly rather than loose cells. It targets the desktop-class UPS units common in Hong Kong flats and small offices, so you can swap it yourself instead of sending the unit away.
Key Specs
VRLA sealed lead-acid chemistry rated 9Ah at 12VDC nominal, leak-proof construction, fully assembled before dispatch. Backed by a 2-year manufacturer warranty, with new batteries shipped from a strictly managed warehouse rather than refurbished stock.
Use Cases
Suited to compact UPS units under a desk, in a bedroom workstation, or at a clinic or retail counter. During an outage or voltage dip it gives a NAS, router or desktop PC enough time to shut down cleanly, protecting files and drives.
Buying Notes
Before ordering, check the UPS label or the manufacturer compatibility chart to confirm RBC17 is the specified cartridge, and note the connector type and cartridge shape. Do not force a different part number into the bay — poor contact can affect both safety and warranty.
Published Specifications
| Manufacturer Part Number | RBC17 |
|---|---|
| Product Type | UPS replacement battery cartridge |
| Battery Technology | VRLA sealed lead-acid (leak-proof) |
| Rated Capacity | 9Ah |
| Nominal Voltage | 12VDC |
| Delivery State | Fully assembled, ready for use |
| Battery Source | Brand new battery from a strictly managed warehouse |
| Manufacturer Warranty | 2 years |
| Packaging | Recycled cardboard content minimum 70% (some orders may include non-recycled cardboard until stock runs out) |
| Total Lifecycle Carbon Footprint | 19 kg CO2 eq. |
| Recycled Plastic Content | Minimum 15% of total plastic mass |
Specifications per manufacturer. Check the APC battery compatibility chart for supported UPS models.
Frequently Asked Questions
Which UPS models does the APC RBC17 fit?
RBC17 is a manufacturer-assigned cartridge number and only fits UPS models listed against RBC17 in the official compatibility chart. Models vary by region and production year, so confirm using the battery code on your UPS label or the APC / Schneider Electric chart rather than judging by appearance.
How do I verify that my UPS needs RBC17 and not another cartridge?
The quickest check is the label on the old cartridge, which normally carries the RBC number. Otherwise, note the UPS model from the base or rear panel and look it up in the manufacturer chart. Also compare connector type and cartridge dimensions — similar voltage and capacity alone does not make two cartridges interchangeable.
Is it safe to replace the APC RBC17 myself?
RBC17 ships fully assembled and is designed for user replacement. Power the UPS down and unplug mains before starting, follow the UPS manual's removal steps, and avoid bridging the terminals with metal tools. If the old cartridge is swollen, leaking or smells unusual, stop and seek support rather than forcing it in.
The UPS still shows a replace-battery alert after fitting RBC17 — what now?
Some APC UPS units need a battery self-test or reset before the alert clears. Follow the manual for your specific model. If the alert persists or runtime remains unusually short afterwards, the charging circuit or the connected load may be involved, and further inspection is advisable.
Is this APC RBC17 Authorized Goods, and what warranty applies?
RBC17 supplied by our store is Authorized Goods with a 2-year manufacturer warranty; batteries are new stock shipped from a strictly managed warehouse. Keep your purchase receipt as proof for warranty claims. Coverage terms follow the manufacturer's conditions.
Official References
Authorized Goods; specifications per manufacturer.
Hong Kong APC by Schneider Electric Customer Service & Technical Support FAQs
The official customer service and technical support hotline for Hong Kong APC (a Schneider Electric brand) is +852 3580 7188. Please call this number directly if you experience UPS equipment failures or require technical consultation.
The standard operating hours for the customer service hotline are Monday to Friday, 09:30 AM to 06:00 PM. Please note that services are suspended on weekends and public holidays.
Yes, you can. You may send your technical issues, warranty inquiries, or equipment status to the official support email: [email protected].
To significantly reduce inquiry and processing time, we strongly recommend noting down the following two pieces of information from your device before calling or emailing:
- Model / SKU Number
- Serial Number (SN)
💡 Pro Tip: This information is typically printed on the white barcode sticker located on the back or bottom of your UPS unit.
APC RBC17 Replacement Battery Cartridge: VRLA 9Ah 12VDC Genuine Part for APC UPS Runtime
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