- Stock: 10 remaining
- Brand: APC
- Model: BK500EI
- UPC: 731304016359
● Unopened items can be returned/exchanged within 7 days. Please note that online payment transaction fees are non-refundable.
● No returns or exchanges for opened items, except for quality issues.
● If you have any inquiries, please Contact Us.
Disclaimer : Product specifications and features are subject to the original manufacturer's official announcements. Users assume all risks of use; our company shall not be held liable for any legal issues arising from product usage.
● Warranty: All items are covered by the original manufacturer or official distributor. For inquiries, please contact us or the relevant brand directly with your official receipt.
Add-on items
| Image | Product | Price | Quantity | Action |
|
IEC C13 Socket to IEC C14 Plug Power Cord, C13-C14, 2Meter |
HK$98 |
- + |
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|
APC UPS Replacement Battery Cartridge, RBC2 |
HK$530 |
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APC Back-UPS 500VA 230V (BK500EI) — Reliable Backup Power Designed for Hong Kong Homes and Offices
Provide ultimate protection for your home computer, Wi-Fi router, and critical electronics! The APC Back-UPS Series (BK500EI) offers up to 300W / 500VA of output capacity, equipped with 4 IEC 320 C13 outlets (3 with battery backup and surge protection; 1 with surge protection only). During voltage sags or sudden power outages, its rapid 6-millisecond transfer time ensures your system keeps running, preventing data corruption and hardware damage.
Featuring a space-saving tower design, this unit includes built-in RJ45 dataline surge protection to shield your phone, fax, or modem lines from dangerous power surges. Perfect for deployment in any Hong Kong home or small office environment, it features intuitive LED status indicators, making it your indispensable daily power guardian.
Localized Application Scenarios (Perfect for Hong Kong)
Surge Protection & Battery Backup
Combines battery backup with surge-protected outlets to effectively smooth out grid fluctuations common in Hong Kong buildings, extending the lifespan of your workstation and networking equipment.
Intuitive LED Indicators & Audible Alarms
Front-panel LED indicators paired with smart audible alarms allow you to instantly grasp utility power status, battery activation, and low battery warnings.
Space-Saving Tower Design
Its compact size fits easily under a desk or in tight spaces. The 300W load capacity can comfortably power a standard office PC, modem, or Point-of-Sale (POS) equipment.
User-Replaceable Battery
Users can replace the battery themselves (Battery Model: RBC2), significantly extending the overall lifespan of the UPS while keeping long-term maintenance costs low and eco-friendly.
Technical Specifications
| Output | |
|---|---|
| Output Power Capacity | 300 Watts / 500 VA |
| Nominal Output Voltage & Frequency | 230V | 47 - 63 Hz (Sync to mains), 50/60 Hz +/- 1 Hz (Unsynchronized) |
| Topology & Waveform Type | Standby | Stepped Approximation to a Sinewave |
| Output Connections | (3) IEC 320 C13 (Backup & Surge Protection), (1) IEC 320 C13 (Surge Protection Only), (2) IEC Jumpers |
| Transfer Time | 6 ms typical (10 ms maximum) |
| Input | |
| Nominal Input Voltage | 230V |
| Input Voltage Range | 180 - 266 V (Adjustable range 160 - 300 V) |
| Input Connections & Frequency | IEC-320 C14 | 50/60 Hz +/- 3 Hz (Auto-sensing) |
| Batteries & Runtime | |
| Battery Type & Life | Maintenance-free sealed Lead-Acid battery (Leakproof) | Expected Life: 4 - 6 years (Replacement Battery: RBC2) |
| Typical Recharge Time | Approx. 8 hours |
| Communications & Protection | USB Port, RJ45 Dataline Surge Protection (Phone / Fax / Modem / DSL) |
| Control Panel & Alarms | LED status display | Audible alarms for on battery, distinctive low battery, and overload |
| Physical & Environmental | |
| Dimensions (H x W x D) | 16.5 cm x 9.1 cm x 28.4 cm |
| Net Weight | 6.32 KG |
| Operating Environment | 0 - 40 °C | Relative Humidity: 0 - 95% |
| Safety Approvals | CE, C-Tick, GOST, VDE |
| Hong Kong Warranty | 2-year warranty, includes replacement parts (excluding labor) |
Runtime vs. Load Reference Table
| Load | 50W | 100W | 150W | 300W (Max) |
|---|---|---|---|---|
| Est. Runtime | ~ 35 mins | ~ 14 mins 52 secs | ~ 7 mins | ~ 3 mins 48 secs |
Hong Kong APC by Schneider Electric Customer Service & Technical Support FAQs
The official customer service and technical support hotline for Hong Kong APC (a Schneider Electric brand) is +852 3580 7188. Please call this number directly if you experience UPS equipment failures or require technical consultation.
The standard operating hours for the customer service hotline are Monday to Friday, 09:30 AM to 06:00 PM. Please note that services are suspended on weekends and public holidays.
Yes, you can. You may send your technical issues, warranty inquiries, or equipment status to the official support email: [email protected].
To significantly reduce inquiry and processing time, we strongly recommend noting down the following two pieces of information from your device before calling or emailing:
- Model / SKU Number
- Serial Number (SN)
💡 Pro Tip: This information is typically printed on the white barcode sticker located on the back or bottom of your UPS unit.
APC Back UPS 500VA, BK500EI
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