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- Brand: APC
- Model: SRTL5KRM2UI
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APC Smart-UPS Ultra 5000VA Lithium-ion 2U Online UPS (SRTL5KRM2UI) — A Lightweight, High-Performance UPS Essential for High-Density Server Rooms
Provide stable and long-lasting power protection for your critical network equipment and servers! The APC Smart-UPS Ultra (SRTL5KRM2UI) is a double conversion online UPS designed specifically for high-density IT environments. It delivers up to 5000VA / 5000W of robust power and features an ultra-compact 2U rack/tower design. Compared to traditional VRLA lead-acid battery UPS systems, it significantly reduces volume and weight, effectively saving rack space and lowering the Total Cost of Ownership (TCO).
This model features advanced built-in Lithium-ion battery technology with a lifespan of up to 8 to 10 years, meaning you rarely need to replace the battery during the normal lifecycle of the UPS, and recharge time is only about 1.5 hours. Equipped with 6 C13 and 4 C19 IEC outlets, and an included Network Management Card (NMC), you can remotely monitor power health via the EcoStruxure IT cloud platform from anywhere in Hong Kong. It also supports connection to external battery packs (Extended runtime) to maximize backup time.
Localized Application Scenarios (Perfect for Hong Kong)
Long-Lasting Lithium-ion Technology
With a lifespan of up to 8-10 years, it lasts 3x longer than traditional lead-acid batteries. It practically eliminates battery replacement needs and fully recharges in just 1.5 hours, significantly reducing maintenance and operational costs.
Smart Cloud & Eco-Friendly Design
Built-in Network Management Card (NMC) allows seamless integration with EcoStruxure IT cloud monitoring. The packaging uses over 70% recycled cardboard, and its high energy efficiency reduces carbon emissions, helping enterprises achieve ESG goals.
2U Compact Rack & Lightweight
Delivers 5000W full-load power with a net weight of only 29.2kg in a 2U body. It includes a rail kit and an auto-rotating LCD display, making it perfectly suited for space-constrained Hong Kong server racks.
Online Architecture & Ultimate Expansion
Provides uninterrupted pure sine wave output. Features a rich array of IEC outlets and supports external extended battery packs as your enterprise grows, flexibly extending operational time during power outages.
Detailed Hardware Specifications
| Power & System (Power & System) | |
|---|---|
| Rated Capacity | 5000 VA / 5000 W |
| Output Voltage & Waveform | 230 V (220 V Compatible) | Pure Sine Wave | THD < 2% |
| Output Connections | 6 x IEC 60320 C13, 4 x IEC 60320 C19 |
| UPS Topology | Double conversion online | Built-in Auto/Manual Bypass |
| Battery Type & Lifespan | Built-in Lithium-Ion | Expected lifespan 8 - 10 years | Approx. 1.5 hours fast charging |
| Smart Network Management | Built-in Network Card, supports EcoStruxure IT cloud monitoring |
| Physical & Environment (Physical & Environment) | |
| Physical Dimensions (HxWxD) | 8.6 cm (2U) x 43.2 cm x 72.4 cm |
| Net Weight | 29.2 KG |
| Mounting Mode | Supports Rack-mounted and Tower-mounted, includes Rail kit |
| Operating Environment & Elevation | 0 - 40 °C | 0 - 3,048 meters (10,000 ft) |
| Storage Environment | -15 - 45 °C | 0 - 95% Relative Humidity (non-condensing) |
| Certifications & Warranty (Certifications & Warranty) | |
| International Safety Certifications | CE, EAC, RCM, EN/IEC 62040-1, EN/IEC 62040-2 |
| Environmental & Compliance Standards | REACh, RoHS | Packaging uses over 70% recycled cardboard |
| Hong Kong Official Warranty | 5-year warranty, includes repair or parts replacement |
Dimensions & Weight Reference Table (Dimensions & Weight)
| Item (Item) | Height (Height) | Width (Width) | Depth (Depth) | Weight (Weight) |
|---|---|---|---|---|
| Product Net (Net) | 86 mm (2U) | 432 mm | 724 mm | 29.2 KG |
| Shipping Package (Shipping) | 392 mm | 585 mm | 984 mm | 38.5 KG |
Hong Kong APC by Schneider Electric Customer Service & Technical Support FAQs
The official customer service and technical support hotline for Hong Kong APC (a Schneider Electric brand) is +852 3580 7188. Please call this number directly if you experience UPS equipment failures or require technical consultation.
The standard operating hours for the customer service hotline are Monday to Friday, 09:30 AM to 06:00 PM. Please note that services are suspended on weekends and public holidays.
Yes, you can. You may send your technical issues, warranty inquiries, or equipment status to the official support email: [email protected].
To significantly reduce inquiry and processing time, we strongly recommend noting down the following two pieces of information from your device before calling or emailing:
- Model / SKU Number
- Serial Number (SN)
💡 Pro Tip: This information is typically printed on the white barcode sticker located on the back or bottom of your UPS unit.
APC Smart-UPS Ultra On-Line 5000VA Lithium Ion, SRTL5KRM2UI
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