- Stock: 6 remaining
- Brand: APC
- Model: SURTRK
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Disclaimer : Product specifications and features are subject to the original manufacturer's official announcements. Users assume all risks of use; our company shall not be held liable for any legal issues arising from product usage.
● Warranty: All items are covered by the original manufacturer or official distributor. For inquiries, please contact us or the relevant brand directly with your official receipt.
APC Smart-UPS RT 19" Rail Kit SURTRK
Authorized Goods
The APC SURTRK is an original 19" rail kit designed for the Smart-UPS RT series, allowing the UPS unit to be securely mounted in a standard 19" rack or open frame. It follows the original mounting holes and dimensions, so no drilling or modification is required—simply align with the rack rails and tighten the screws.
For Hong Kong small server rooms, office racks, or home studios, using the original rail kit keeps the UPS neatly positioned and makes it easier to pull the unit out for battery replacement or wiring maintenance later. Supplied by Hinkwong as Authorized Goods, the SURTRK comes with a two-year repair or replace warranty from the manufacturer.
Positioning
Genuine APC 19" rail kit specifically for the Smart-UPS RT series. It secures the UPS in a standard rack, ensuring stable placement and proper airflow. Ideal for Hong Kong users who need a tidy rack layout.
Key Specs
Fits standard 19" rack width and follows original mounting holes. The kit includes left and right rails with fixing accessories for direct rack installation. Refer to the manufacturer for the exact compatible model list.
Use Cases
For Smart-UPS RT installation in Hong Kong office server racks, small server rooms, and home studios. Also suitable for users who need to pull the UPS out for battery replacement or wiring maintenance while reducing the risk of movement.
Buying Notes
Before purchase, confirm your UPS belongs to the Smart-UPS RT series and measure whether your rack is standard 19". The original rails match the mounting holes without modification. Authorized Goods with two-year manufacturer warranty.
Specifications
| Item | Details |
|---|---|
| Model | SURTRK |
| Brand | APC (Schneider Electric) |
| Product Type | UPS rack rail kit |
| Rack Compatibility | 19" standard rack |
| Compatible Series | APC Smart-UPS RT series (exact models per manufacturer) |
| Mounting | Rack rail screw fixing |
| Package Contents | Rail kit and fixing accessories (per original packaging) |
| Warranty Period | 2 years (repair or replace, subject to manufacturer terms) |
FAQ
Which UPS models is the APC SURTRK rail kit compatible with?
The SURTRK is designed for the APC Smart-UPS RT series. Since dimensions may vary slightly between RT models of different capacities, we recommend checking the official compatibility list on the product page or contacting us with your exact UPS model before purchase.
Does installing the APC SURTRK require extra tools or rack modification?
No modification is needed. The SURTRK follows standard 19" rack hole spacing; simply attach the left and right rails to your rack rails or posts. Basic tools such as a screwdriver are usually sufficient—refer to the manufacturer instructions for the exact procedure.
What are the benefits of securing the UPS with the APC SURTRK?
The original rails hold the UPS firmly in the rack, preventing sliding or uneven stress. It also makes it easier to pull the UPS out for battery replacement, wiring, or maintenance later, while helping maintain airflow within the rack.
What warranty comes with the APC SURTRK Authorized Goods in Hong Kong?
The SURTRK sold by Hinkwong is Authorized Goods and includes a two-year repair or replace warranty from the manufacturer (subject to manufacturer terms). As a genuine accessory for the Smart-UPS RT, it ensures secure installation, and the warranty can be handled with your receipt during the coverage period.
Official References
Authorized Goods; specifications per manufacturer.
Hong Kong APC by Schneider Electric Customer Service & Technical Support FAQs
The official customer service and technical support hotline for Hong Kong APC (a Schneider Electric brand) is +852 3580 7188. Please call this number directly if you experience UPS equipment failures or require technical consultation.
The standard operating hours for the customer service hotline are Monday to Friday, 09:30 AM to 06:00 PM. Please note that services are suspended on weekends and public holidays.
Yes, you can. You may send your technical issues, warranty inquiries, or equipment status to the official support email: [email protected].
To significantly reduce inquiry and processing time, we strongly recommend noting down the following two pieces of information from your device before calling or emailing:
- Model / SKU Number
- Serial Number (SN)
💡 Pro Tip: This information is typically printed on the white barcode sticker located on the back or bottom of your UPS unit.
APC Smart-UPS RT 19" Rail Kit SURTRK - Authorized Goods
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