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| Product Inventory: | ||||||
| • If the online store shows a product as "pre-order," customers can inquire about the estimated delivery time, and we can order the product for you. • Before visiting our stores, please check stock availability with us via WhatsApp: 90619051. |
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| Delivery Service: | ||||||
| • In-stock items from the online store are typically delivered within 1-2 working days, Monday to Friday, 10:00 AM–6:00 PM, within Kln., HK or N.T. Areas. | ||||||
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| •Self-pickup at Hin Kwong Computer Kwun Tong or Sham Shui Po stores: Free of delivery charges. | ||||||
| Payment Methods | ||||||
| • Accepted credit cards: VISA, MasterCard, UnionPay. ***For valuable items, the recipient may be required to present a Hong Kong ID or travel document and provide minimal information for verification. ***After placing an order, the delivery details cannot be changed. ***Hin Kwong Computer Technology Co. reserves the final decision rights.*** |
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| • Accepted online payment methods: PayMe, WeChat Pay, Alipay HK, Alipay, Tap & Go. • Accepted bank transfers, cheques, and FPS (Faster Payment System): |
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| Account Details / Cheque Payee: HIN KWONG COMPUTER TECHNOLOGY CO. HSBC: 454-371071-838 Bank of East Asia: 015-25668028667 FPS Number: +852 90619051 |
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| • After completing bank transfers, cheques, or FPS payments, please send the receipt to WhatsApp: 90619051 or email [email protected]. | ||||||
| Quotation Requests | ||||||
| • To request a quotation, please provide customer service with the product list, organization/company name, delivery address, contact person’s name, phone number, and email. • Eligible schools and government institutions may qualify for a 30-day credit payment term. Please contact us for details. • We accept Purchasing Card (P-Card) payments from schools and government institutions. |
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| Product Warranty | ||||||
| • All products sold on our store are original and come with a warranty and local distributor support. • A hardcopy of invoice will be provided upon delivery; please retain it for warranty purposes. Contact us or the distributor for warranty details. • Some products require inspection by the distributor and a certificate from the repair centre before replacement can be arranged. • If a product is found to be defective (not due to human damage), please contact customer service within 7 days of receipt. • Hin Kwong Computer Technology Co. reserves the final decision rights. |
